General Questions

What is a Sweepstakes Promotion?
    A Sweepstakes is a type of promotion where people can enter for a chance to win a prize at the end of the promotion. Typically, a person will register...
Fri, 30 Dec, 2016 at 12:38 PM
How can I create a Sweepstakes Promotion with Contest Factory?
Creating and launching a Sweepstakes Promotion with Contest Factory is an easy and fun process. Register a FREE account with Contest Factory b...
Fri, 28 Oct, 2016 at 5:31 PM
Can my Sweepstakes be shared on social media?
Yes. All of our Sweepstakes plans provide options allowing your users to share your promotion on Facebook and Twitter. Our Enterprise Plan also allows s...
Fri, 28 Oct, 2016 at 5:32 PM
Are Contest Factory's Sweepstakes mobile compatible?
Yes. All of our templates are mobile-optimized and employ responsive design. This means that the Promotion pages automatically adjust to the size of the ...
Fri, 28 Oct, 2016 at 5:33 PM
How do I select Sweepstakes winners?
To select Sweepstakes winners, login to your account, click on the My Promotions link on the left menu and click on the Actions gear icon for the desired ...
Tue, 14 Mar, 2017 at 3:32 PM
Why do I see a 404 alert message when first launching a Free or Basic plan Promotion?
Free and Basic Promotions do not have countdown pages, therefore the link to the Promotion will show a 404 alert message until the Promotion Start ...
Fri, 28 Oct, 2016 at 5:37 PM
Can Sweepstakes' official rules be edited after a Sweepstakes has gone LIVE?
If your Promotion is using the Enterprise plan and used the Contest Factory Official Rules, then NO, they cannot be edited after the Sweepstakes has gone...
Fri, 28 Oct, 2016 at 5:40 PM
Does Facebook allow custom page tab to be displayed on mobile?
Unfortunately, Facebook does not allow viewing of pages apps on mobile devices. The following page from Facebook developers explains this in detail: ht...
Tue, 31 Jan, 2017 at 5:56 PM